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Shipping and Returns.

Shipping Policy

I ship nationwide in New Zealand.

The handling and shipping cost is built into the price of the pots. This means that at checkout you will have only two options: pick up the pots from the studio or FREE shipping!

Return and Exchange Policy

If the items you purchased were damaged during shipping, or if you are otherwise dissatisfied with the pieces, I will take them back as long as you have contacted me within 5 days of receiving your items.​

In exchange, I offer either a replacement item (a piece of the same type and size, just not exactly the same as is always the case with handmade goods) or a full refund (to be paid out once I receive the items back).

Please contact me to arrange a return. You may have to pay for the shipping cost to send the items back to me, but I will either do free shipping on the replacement item or refund your expenses if you chose the refund option (I will need a photo of the receipt).

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